Email to charter.net (RESOLVED)

[Michael Pearce]

I was taking a look at members who have not completed the registration process (waiting on email confirmation). Two of them are users with charter.net email addresses, and looking at the mail log, I see errors like this:

452 4.1.1 Too much mail from this address E2210

It looks like the server is having trouble delivering email to charter.net, and I suspect it's because we are re-using an old IP address with a bad reputation. I'll have to reach out to Charter, but in the mean time, this probably means Charter users won't be able to register properly. I'm going to see if I can manually complete their registration.

Until I get this figured out, if you have the option to register with a different (non-Charter) email address, please do so.

 

[Michael Pearce]

Charter/Spectrum is being particularly obtuse about this. I'm going to have to come up with a work-around.

 

[Michael Pearce]

Since Charter won't let me talk to anyone smart enough to unblock this server's IP address, I have established a work-around. The problem should be resolved, if not necessarily to my satisfaction.